Scheduling & Appointments

We provide in-person counselling in Okotoks, Alberta, and virtual services across Canada. To accommodate busy schedules, we offer evening and weekend appointments. Sessions include 50 minutes of direct client time with an additional 10 minutes for therapist documentation and preparation.

A free 15-minute consultation is available to help determine if we are the right fit for your needs.

Payment & Insurance

Our services are covered by many Extended Health Care Plans—please verify coverage with your provider. Our team includes therapists licensed across Canada. Your therapist would be happy to provide you with their registration number, upon request, prior to your first appointment, in order to verify insurance coverage and reimbursement.

Payment is required at the time of service and can be made via e-transfer or credit card - which can be securely added to your account for convenience. Therapy expenses may also be eligible for the Medical Expense Tax Credit.

Cancellation Policy

A minimum of 24 hours’ notice is required for cancellations. Your appointment time is reserved just for you, thus when a cancellation occurs your therapist is left with an opening in their day that could have been filled by another client. Cancellations made within 24 hours of the appointment time will be charged at the full session rate.